Privacy Policy

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3 Wheels from Jesse
Effective Date: February 1, 2025

1. OUR COMMITMENT TO PRIVACY

3 Wheels from Jesse is a 501(c)(3) nonprofit organization dedicated to helping individuals with disabilities experience greater mobility, independence, and inclusion through adaptive electric tricycles.

We respect the privacy of applicants, families, donors, volunteers, and visitors to our website. This Privacy Policy explains how we collect, use, protect, and share personal information.

2. INFORMATION WE COLLECT

We may collect the following information:

• Personal information: Names, addresses, telephone numbers, email addresses, and other contact details.
• Application information: Age, mobility needs, disability-related information, medical conditions, and supporting documentation voluntarily provided by applicants or their parents or legal guardians.
• Program information: Information needed to evaluate eligibility, coordinate tricycle donations, and provide ongoing support.
• Donor information: Contact information and donation records.
• Communications: Information submitted through our website, application forms, emails, phone calls, and text messages.
• Website information: Technical information collected through cookies, analytics, or similar technologies used by our website providers.

3. HOW WE USE INFORMATION

We use personal information to:

• Review applications and determine eligibility for our programs.
• Communicate with applicants, families, donors, and volunteers.
• Coordinate adaptive tricycle selection, distribution, and delivery.
• Verify eligibility with appropriate schools, service agencies, or medical professionals when authorized.
• Apply for grants, secure funding, and administer charitable programs.
• Maintain organizational records and meet legal and financial obligations.
• Improve our programs, services, and communications.

4. MEDICAL AND DISABILITY INFORMATION

We recognize that disability-related and medical information is particularly sensitive.

Access to application information is limited to authorized board members and personnel who need it for application review, grant writing, eligibility verification, or program administration.

We seek to collect and use only information reasonably necessary to fulfill our nonprofit mission.

We may share relevant information with schools, service agencies, medical professionals, or program partners when necessary and appropriately authorized. Additional authorization may be required before medical providers release protected information.

We do not publicly disclose identifiable medical information without appropriate permission.

5. GRANT APPLICATIONS, FUNDRAISING, AND PERSONAL STORIES

We may use general, anonymous, or aggregated information about applicants and recipients to demonstrate community needs, measure program impact, and apply for grants.

With appropriate permission, we may also share an individual's name, story, photographs, and relevant disability information with grantmakers, donors, or the public to support fundraising and awareness.

Permission to share identifiable personal stories or photographs is voluntary and does not affect eligibility for our programs.

Detailed medical records will not be disclosed for fundraising purposes without separate, specific authorization.

6. TEXT MESSAGING AND COMMUNICATIONS

Individuals may choose to receive text messages from 3 Wheels from Jesse regarding applications, eligibility, appointments, tricycle donations, deliveries, and related program communications.

Message frequency varies. Message and data rates may apply.

Recipients may reply STOP to unsubscribe from text messages or HELP for assistance.

Consent to receive text messages is optional and is not a condition of applying for or receiving assistance.

We do not sell or share mobile phone numbers or SMS consent information with third parties for their independent marketing or promotional purposes. Text messaging service providers may process information as necessary to deliver our communications.

7. WHEN WE SHARE INFORMATION

We may share information with:

• Authorized board members, employees, and volunteers involved in program administration.
• Schools, medical professionals, and service agencies when appropriately authorized.
• Grantmakers, funding organizations, and community partners when necessary and consistent with applicable permissions.
• Technology and service providers that support our website, forms, communications, donations, and organizational operations.
• Government agencies or other parties when disclosure is required by law.

We do not sell applicants' personal or medical information.

8. CHILDREN'S PRIVACY

Our programs may serve children and teenagers with disabilities.

Applications involving minors should be completed or authorized by a parent or legal guardian.

We take particular care when handling information concerning minors and require appropriate permission before publicly sharing their identifiable stories, photographs, or disability-related information.

9. INFORMATION SECURITY

We use reasonable administrative and technical safeguards intended to protect personal information against unauthorized access, disclosure, alteration, or loss.

Access to sensitive application information is restricted to authorized personnel.

Although we take privacy and security seriously, no electronic storage or communication system can be guaranteed completely secure.

10. INFORMATION RETENTION

We retain personal information only as long as reasonably necessary for application review, program administration, grant reporting, organizational recordkeeping, and applicable legal requirements.

Information that is no longer needed will be securely deleted or otherwise appropriately disposed of when practicable.

11. YOUR PRIVACY CHOICES

You may contact us to:

• Request access to personal information you have provided.
• Request corrections to inaccurate information.
• Request deletion of information, subject to applicable legal and operational requirements.
• Withdraw optional permission to share personal stories or photographs for future use.
• Opt out of text messaging communications.

Withdrawal of permission does not necessarily affect disclosures or publications already lawfully made.

12. THIRD-PARTY SERVICES AND LINKS

Our website and programs may use third-party services, including Google Forms, GoDaddy, Quo, and payment or donation processing providers.

These organizations may process information under their own privacy policies and applicable contractual obligations.

Our website may also contain links to external websites. We are not responsible for the privacy practices of websites we do not control.

13. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically to reflect changes in our programs, practices, technology, or legal obligations.

Updates will be posted on this page with a revised effective date.

14. CONTACT US

For questions about this Privacy Policy or how your information is handled, please contact:

3 Wheels from Jesse
Website: https://3wheelsfromjesse.org
Email: hello@3wheelsfromjesse.org
Phone: 855-965-3773 (855-96-JESSE)